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Thread: Waiting and Bussing staff

  1. #1
    Stu Guest

    Default Waiting and Bussing staff


    The wife and I went out tonight to a nice restaurant, and were
    disappointed in both the service and clean up staff.

    First my wife's food was cold, we mentioned this and got a dull stare,
    my food was hot but five minutes later than my wife's, and top it we
    found a dirty utensil.

    We should of got up and walked out at this point, but we'd been here
    before and had a wonderful time.

    My wife finished her warmed food, and was enjoying a small glass of
    wine when the bussing staff surrounded our table and proceeded to
    remove her dishes while I was still eating.

    We looked at each other like "what the hell", and vowed not to come
    again. I did as someone else here had suggested and left a $1.00 tip
    for a $40 bill, do you think they got the point?

  2. #2
    Wayne Boatwright Guest

    Default Re: Waiting and Bussing staff

    On Tue 07 Jul 2009 09:36:03p, Stu told us...

    >
    > The wife and I went out tonight to a nice restaurant, and were
    > disappointed in both the service and clean up staff.
    >
    > First my wife's food was cold, we mentioned this and got a dull stare,
    > my food was hot but five minutes later than my wife's, and top it we
    > found a dirty utensil.
    >
    > We should of got up and walked out at this point, but we'd been here
    > before and had a wonderful time.
    >
    > My wife finished her warmed food, and was enjoying a small glass of
    > wine when the bussing staff surrounded our table and proceeded to
    > remove her dishes while I was still eating.
    >
    > We looked at each other like "what the hell", and vowed not to come
    > again. I did as someone else here had suggested and left a $1.00 tip
    > for a $40 bill, do you think they got the point?
    >


    I would have left a penny, insuring there was no mistake about the amount.

    --
    Wayne Boatwright
    ------------------------------------------------------------------------
    Nobody seems more obsessed by diet than our anti ~materialistic,
    otherworldly, New Age spiritual types. But if the material world
    is merely illusion, an honest guru should be as content with
    Budweiser and bratwurst as with raw carrot juice, tofu and seaweed
    slime. ~Edward Abbey




  3. #3
    cybercat Guest

    Default Re: Waiting and Bussing staff


    "Stu" <[email protected]> wrote in message
    news:[email protected]..
    >
    > The wife and I went out tonight to a nice restaurant, and were
    > disappointed in both the service and clean up staff.
    >
    > First my wife's food was cold, we mentioned this and got a dull stare,
    > my food was hot but five minutes later than my wife's, and top it we
    > found a dirty utensil.
    >
    > We should of got up and walked out at this point, but we'd been here
    > before and had a wonderful time.
    >
    > My wife finished her warmed food, and was enjoying a small glass of
    > wine when the bussing staff surrounded our table and proceeded to
    > remove her dishes while I was still eating.
    >
    > We looked at each other like "what the hell", and vowed not to come
    > again. I did as someone else here had suggested and left a $1.00 tip
    > for a $40 bill, do you think they got the point?


    buh bye, asshole!



  4. #4
    cybercat Guest

    Default Re: Waiting and Bussing staff


    "Wayne Boatwright" <[email protected]> wrote in message
    news:[email protected] 5.250...
    > On Tue 07 Jul 2009 09:36:03p, Stu told us...
    >
    >>
    >> The wife and I went out tonight to a nice restaurant, and were
    >> disappointed in both the service and clean up staff.
    >>
    >> First my wife's food was cold, we mentioned this and got a dull stare,
    >> my food was hot but five minutes later than my wife's, and top it we
    >> found a dirty utensil.
    >>
    >> We should of got up and walked out at this point, but we'd been here
    >> before and had a wonderful time.
    >>
    >> My wife finished her warmed food, and was enjoying a small glass of
    >> wine when the bussing staff surrounded our table and proceeded to
    >> remove her dishes while I was still eating.
    >>
    >> We looked at each other like "what the hell", and vowed not to come
    >> again. I did as someone else here had suggested and left a $1.00 tip
    >> for a $40 bill, do you think they got the point?
    >>

    >
    > I would have left a penny, insuring there was no mistake about the amount.


    Okay, you stupid, toothless old dickhead. I cannot stand one more second.
    God help you. Really.



  5. #5
    sf Guest

    Default Re: Waiting and Bussing staff

    On Wed, 08 Jul 2009 04:39:47 GMT, Wayne Boatwright
    <[email protected]> wrote:

    > would have left a penny, insuring there was no mistake about the amount.


    When you're that dissatisfied, don't you think a heart to heart with
    the manager is in order?

    --
    I love cooking with wine.
    Sometimes I even put it in the food.

  6. #6
    Wayne Boatwright Guest

    Default Re: Waiting and Bussing staff

    On Tue 07 Jul 2009 10:22:43p, sf told us...

    > On Wed, 08 Jul 2009 04:39:47 GMT, Wayne Boatwright
    > <[email protected]> wrote:
    >
    >> would have left a penny, insuring there was no mistake about the amount.

    >
    > When you're that dissatisfied, don't you think a heart to heart with
    > the manager is in order?
    >


    It depends a lot on the restaurant and the management. Some simply don't
    care.

    --
    Wayne Boatwright
    ------------------------------------------------------------------------
    Anyhow, the hole in the doughnut is at least digestible. ~H.L. Mencken




  7. #7
    PeterL Guest

    Default Re: Waiting and Bussing staff

    "Bob F (on the laptop)" <[email protected]> wrote in news:00357f28$0
    $4506$[email protected]:

    > On Tue, 07 Jul 2009 23:36:03 -0500, Stu <[email protected]> wrote:
    >
    >>
    >>The wife and I went out tonight to a nice restaurant, and were
    >>disappointed in both the service and clean up staff.
    >>
    >>First my wife's food was cold, we mentioned this and got a dull stare,
    >>my food was hot but five minutes later than my wife's, and top it we
    >>found a dirty utensil.
    >>
    >>We should of got up and walked out at this point, but we'd been here
    >>before and had a wonderful time.
    >>
    >>My wife finished her warmed food, and was enjoying a small glass of
    >>wine when the bussing staff surrounded our table and proceeded to
    >>remove her dishes while I was still eating.
    >>
    >>We looked at each other like "what the hell", and vowed not to come
    >>again. I did as someone else here had suggested and left a $1.00 tip
    >>for a $40 bill, do you think they got the point?

    >
    >
    > So WTF didn't you tell the busboy or busgirl that you weren't through
    > and to ****-off? WTF didn't you complain? WTF did you pay your bill?
    >
    > I think they took you for a wimp and got more than their tip's worth
    > of entertainment by proving it. With all due respect, I imagine that's
    > the *only* point they got.
    >
    >
    >




    LOL!!!!



    --
    Peter Lucas
    Brisbane
    Australia

    "As viscous as motor oil swirled in a swamp, redolent of burnt bell
    peppers nested in by incontinent mice and a finish reminiscent of the
    dregs of a stale can of Coca-Cola that someone has been using as an
    ashtray. Not a bad drink, though."
    Excerpt from "The Moose Turd Wine Tasting" by T. A. Nonymous

  8. #8
    Phil-c Guest

    Default Re: Waiting and Bussing staff

    Stu wrote:
    > The wife and I went out tonight to a nice restaurant, and were
    > disappointed in both the service and clean up staff.
    >
    > First my wife's food was cold, we mentioned this and got a dull stare,
    > my food was hot but five minutes later than my wife's, and top it we
    > found a dirty utensil.
    >
    > We should of got up and walked out at this point, but we'd been here
    > before and had a wonderful time.
    >
    > My wife finished her warmed food, and was enjoying a small glass of
    > wine when the bussing staff surrounded our table and proceeded to
    > remove her dishes while I was still eating.
    >
    > We looked at each other like "what the hell", and vowed not to come
    > again. I did as someone else here had suggested and left a $1.00 tip
    > for a $40 bill, do you think they got the point?


    I have read this twice .
    Dumb question

    and my perception of two choices

    q Why did you not ask to have a *polite* word with the manager
    when it started to go pear shaped


    And what time did you enter the establishment was it close to workers
    wanting to head home ? If so courtesy costs nothing Like what's
    quick and easy for every one as I know I am in late type logic


    The way it reads from what you have said that scenario springs to mind .

    If on the other hand it was in what we call mean hours here
    back to why not have a word with the manager


    Either way this smells of a lack of situational awareness on either one
    or both sides and gross lack of communication


    I have many acquaintances and a couple of mates who are sincere and run
    foodie type establishments without exception they say if we don't hear
    about the problems we cant fix them or deal with them if it is a dick
    head just being precious .

    Just my two cents (although legal tender minimum here is 5 cents but
    I am stingy )

  9. #9
    Nanzi Guest

    Default Re: Waiting and Bussing staff

    On Jul 8, 12:36*am, Stu <reci...@foodforu.ca> wrote:
    > The wife and I went out tonight to a nice restaurant, and were
    > disappointed in both the service and clean up staff.
    >
    > First my wife's food was cold, we mentioned this and got a dull stare,
    > my food was hot but five minutes later than my wife's, and top it we
    > found a dirty utensil.
    >
    > We should of got up and walked out at this point, but we'd been here
    > before and had a wonderful time.
    >
    > My wife finished her warmed food, and was enjoying a small glass of
    > wine when the bussing staff surrounded our table and proceeded to
    > remove her dishes while I was still eating.
    >
    > We looked at each other like "what the hell", and vowed not to come
    > again. I did as someone else here had suggested and left a $1.00 tip
    > for a $40 bill, do you think they got the point?


    As a former waitress for many years, the service you got and didn't
    get should have been reported to the manager. In many restaurants,
    the owner is on the premisis and could be spoken to also, or instead
    of the manager if manager has a couldn't care less attitude.
    I have found that many wait and bus staff haven't been taught a clue
    about proper service, much less about classy service, like serving
    from one side, and clearing from the other, or writing orders so they
    do not have to ask who is eating what.
    I think you owe the manager a call if this is a decent restaurant you
    would like to frequent again. As was said above, what is wrong cannot
    be addressed unless it is known.
    Nan in DE

  10. #10
    Mr. Bill Guest

    Default Re: Waiting and Bussing staff

    On Tue, 07 Jul 2009 23:36:03 -0500, Stu <[email protected]> wrote:


    >The wife and I went out tonight


    Who's wife...your wife...or someone else's wife? <vbg>


    >The wife and I went out tonight to a nice restaurant, and were
    >disappointed in both the service and clean up staff.


    This is like being disappointed in how your child is acting. If you
    never say anything...the behavior will continue!

    The one holding the power in this situation is YOU and YOU alone. Talk
    to the manager/owner! I have never had a problem choosing that
    route when the situation demanded attention. Who knows...I have
    been given on many occasions, $ 50 to $100 dollar gift certificates to
    return to the restaurant.

    Old retail saying.......make a customer happy and then tell no one.
    Make a customer mad and they tell everyone.



  11. #11
    Nancy Young Guest

    Default Re: Waiting and Bussing staff

    Nanzi wrote:
    > On Jul 8, 12:36 am, Stu <reci...@foodforu.ca> wrote:
    >> The wife and I went out tonight to a nice restaurant, and were
    >> disappointed in both the service and clean up staff.
    >>
    >> First my wife's food was cold, we mentioned this and got a dull
    >> stare, my food was hot but five minutes later than my wife's, and
    >> top it we found a dirty utensil.
    >>
    >> We should of got up and walked out at this point, but we'd been here
    >> before and had a wonderful time.
    >>
    >> My wife finished her warmed food, and was enjoying a small glass of
    >> wine when the bussing staff surrounded our table and proceeded to
    >> remove her dishes while I was still eating.


    > As a former waitress for many years, the service you got and didn't
    > get should have been reported to the manager. In many restaurants,
    > the owner is on the premisis and could be spoken to also, or instead
    > of the manager if manager has a couldn't care less attitude.


    I was thinking along those lines, if the manager was doing their
    job they wouldn't have to be told there was a problem. One of
    those problems would have been noticed. For one thing, why
    would the table be *surrounded* with bussers with the customers
    sitting there? What's up with that.

    Regardless, we hear that a lot around here, you should somplain to
    the manager. I'm not being contrary, just that people should know
    that not everyone cares to talk to the manager, I don't know why
    they should have to. Bad enough I had a bad dining experience, I
    have to be further discomforted to ask for the manager?

    Because then I'm *really* not going back, you think the staff won't
    remember I'm the one who complained to the manager. I wouldn't
    eat there on a bet!

    > I have found that many wait and bus staff haven't been taught a clue
    > about proper service, much less about classy service, like serving
    > from one side, and clearing from the other, or writing orders so they
    > do not have to ask who is eating what.


    > I think you owe the manager a call if this is a decent restaurant you
    > would like to frequent again. As was said above, what is wrong cannot
    > be addressed unless it is known.


    I do think it would be nice if they called and reported what happened
    to the manager. Owed, no. They owe what the bill says they owe.
    When they go to a restaurant, the restaurant owes them a reasonable
    dining experience with clean utensils. So if anyone is owed, the OP
    and his wife are owed.

    Honest, I'm not trying to argue with you or anything like that, just that
    I don't like talking to the manager. I just expect decent service, I'm
    very easygoing, why should I have to go out of my comfort zone when
    I'm the customer.

    nancy

  12. #12
    Melba's Jammin' Guest

    Default Re: Waiting and Bussing staff

    In article <[email protected]>,
    Stu <[email protected]> wrote:

    > The wife and I went out tonight to a nice restaurant, and were
    > disappointed in both the service and clean up staff.
    >
    > First my wife's food was cold, we mentioned this and got a dull stare,
    > my food was hot but five minutes later than my wife's, and top it we
    > found a dirty utensil.
    >
    > We should of got up and walked out at this point, but we'd been here
    > before and had a wonderful time.
    >
    > My wife finished her warmed food, and was enjoying a small glass of
    > wine when the bussing staff surrounded our table and proceeded to
    > remove her dishes while I was still eating.
    >
    > We looked at each other like "what the hell", and vowed not to come
    > again. I did as someone else here had suggested and left a $1.00 tip
    > for a $40 bill, do you think they got the point?


    It was good passive-aggressive behavior and probably didn't help the
    business owner.

    You should have asked for the manager and calmly explained your
    disappointment, given the manager the dirty utensil and let the manager
    offer an apology and a fix.

    When the clean up crew arrived, you should have politely asked them to
    wait until you were finished with your meal. Personally, I have no
    problem with a staff person clearing my used dishes while my husband is
    still eating. Clearly, you do.

    JMO.

    --
    -Barb, Mother Superior, HOSSSPoJ
    http://web.me.com/barbschaller - good news 4-6-2009
    "Be kind, for everyone you meet is fighting a great battle."
    -Philo of Alexandria

  13. #13
    The Ranger Guest

    Default Re: Waiting and Bussing staff

    Stu <[email protected]> wrote in message
    news:[email protected]..
    ==>Poor Service capped by a Bum's Rush<==
    > [..] I did as someone else here had suggested and left
    > a $1.00 tip for a $40 bill, do you think they got the point?


    No.

    In fact, I'll almost guarantee the first your server did was rush to the
    station, and in his most sanctimonious whine, hold up the single dollar
    with, "What a bunch of cheapskates! I knew it from the moment they sat down
    they were going to stiff me!"

    Personally, I'd've immediately gone up to the manager on duty (or owner) and
    expressed my dismay at the level of service received on this trip as
    compared with the stunning service from the previous trip.

    To quote dear ol' Abby, "No one takes advantage of you unless you allow
    them."

    You were both his walk-overs for the meal. $1 was way above what should have
    been left; 2 (pennies) was more appropriate to deliver the message you were
    hoping to passive-aggressively deliver.

    BTW: A Letter would still be in order. Think about it.

    The Ranger



  14. #14
    jmcquown Guest

    Default Re: Waiting and Bussing staff

    "Stu" <reci[email protected]> wrote in message
    news:[email protected]..
    >
    > The wife and I went out tonight to a nice restaurant, and were
    > disappointed in both the service and clean up staff.
    >
    > First my wife's food was cold, we mentioned this and got a dull stare,
    > my food was hot but five minutes later than my wife's, and top it we
    > found a dirty utensil.
    >
    > We should of got up and walked out at this point, but we'd been here
    > before and had a wonderful time.
    >
    > My wife finished her warmed food, and was enjoying a small glass of
    > wine when the bussing staff surrounded our table and proceeded to
    > remove her dishes while I was still eating.
    >
    > We looked at each other like "what the hell", and vowed not to come
    > again. I did as someone else here had suggested and left a $1.00 tip
    > for a $40 bill, do you think they got the point?




    I doubt they got the point with a poor tip. If you really had a bad dining
    experience you should have asked to speak to the dining room manager.

    Agreed: Dirty utensils are never to be tolerated. Cold food also shouldn't
    be tolerated nor should food for two at the same table be delivered 5
    minutes apart. So you get up and find a manager and explain the problem.

    Pre-bussing of plates is normal. They have to get a head start on washing
    the dishes for the next wave of customers. I've worked in restaurants like
    this and never had a problem with someone taking away empty plates. In
    fact, it makes more room for things they are supposed to be pushing, which
    is desserts, coffee, after dinner drinks. It may have been offensive to you
    to see her plates whisked away first, but [apparently] she was done eating,
    you weren't. So what's the big deal? Would you really rather have a table
    covered with empty dirty dishes?

    I eat much more slowly than John does. Doesn't bother me a bit when they
    clear away his plate before mine. It doesn't bother him, either.

    Jill


  15. #15
    Stu Guest

    Default Re: Waiting and Bussing staff

    On Wed, 08 Jul 2009 18:58:29 +0800, Phil-c <invalid@invalid> wrote:

    >Stu wrote:
    >> The wife and I went out tonight to a nice restaurant, and were
    >> disappointed in both the service and clean up staff.
    >>
    >> First my wife's food was cold, we mentioned this and got a dull stare,
    >> my food was hot but five minutes later than my wife's, and top it we
    >> found a dirty utensil.
    >>
    >> We should of got up and walked out at this point, but we'd been here
    >> before and had a wonderful time.
    >>
    >> My wife finished her warmed food, and was enjoying a small glass of
    >> wine when the bussing staff surrounded our table and proceeded to
    >> remove her dishes while I was still eating.
    >>
    >> We looked at each other like "what the hell", and vowed not to come
    >> again. I did as someone else here had suggested and left a $1.00 tip
    >> for a $40 bill, do you think they got the point?

    >
    >I have read this twice .
    >Dumb question
    >
    >and my perception of two choices
    >
    >q Why did you not ask to have a *polite* word with the manager
    >when it started to go pear shaped


    I asked as we left, seems he had gone to pick something up. I'll call
    today.

    >
    >
    >And what time did you enter the establishment was it close to workers
    >wanting to head home ? If so courtesy costs nothing Like what's
    >quick and easy for every one as I know I am in late type logic


    6:30PM

    >
    >
    >The way it reads from what you have said that scenario springs to mind .
    >
    >If on the other hand it was in what we call mean hours here
    >back to why not have a word with the manager
    >
    >
    >Either way this smells of a lack of situational awareness on either one
    >or both sides and gross lack of communication
    >
    >
    >I have many acquaintances and a couple of mates who are sincere and run
    >foodie type establishments without exception they say if we don't hear
    >about the problems we cant fix them or deal with them if it is a dick
    >head just being precious .


    Glad you're not running a restaurant calling a customer a dick head
    gets you an empty establishment.

    >
    >Just my two cents (although legal tender minimum here is 5 cents but
    >I am stingy )


  16. #16
    Phil..c Guest

    Default Re: Waiting and Bussing staff

    Stu wrote:
    > On Wed, 08 Jul 2009 18:58:29 +0800, Phil-c <invalid@invalid> wrote:
    >
    >> Stu wrote:
    >>> The wife and I went out tonight to a nice restaurant, and were
    >>> disappointed in both the service and clean up staff.
    >>>
    >>> First my wife's food was cold, we mentioned this and got a dull stare,
    >>> my food was hot but five minutes later than my wife's, and top it we
    >>> found a dirty utensil.
    >>>
    >>> We should of got up and walked out at this point, but we'd been here
    >>> before and had a wonderful time.
    >>>
    >>> My wife finished her warmed food, and was enjoying a small glass of
    >>> wine when the bussing staff surrounded our table and proceeded to
    >>> remove her dishes while I was still eating.
    >>>
    >>> We looked at each other like "what the hell", and vowed not to come
    >>> again. I did as someone else here had suggested and left a $1.00 tip
    >>> for a $40 bill, do you think they got the point?

    >> I have read this twice .
    >> Dumb question
    >>
    >> and my perception of two choices
    >>
    >> q Why did you not ask to have a *polite* word with the manager
    >> when it started to go pear shaped

    >
    > I asked as we left, seems he had gone to pick something up. I'll call
    > today.
    >
    >>
    >> And what time did you enter the establishment was it close to workers
    >> wanting to head home ? If so courtesy costs nothing Like what's
    >> quick and easy for every one as I know I am in late type logic

    >
    > 6:30PM
    >
    >>
    >> The way it reads from what you have said that scenario springs to mind .
    >>
    >> If on the other hand it was in what we call mean hours here
    >> back to why not have a word with the manager
    >>
    >>
    >> Either way this smells of a lack of situational awareness on either one
    >> or both sides and gross lack of communication
    >>
    >>
    >> I have many acquaintances and a couple of mates who are sincere and run
    >> foodie type establishments without exception they say if we don't hear
    >> about the problems we cant fix them or deal with them if it is a dick
    >> head just being precious .

    >
    > Glad you're not running a restaurant calling a customer a dick head
    > gets you an empty establishment.


    Or a place where every one can enjoy themselves and the food if it is
    good food

    With this thread I am reminded of this Python sketch
    "the dirty fork "
    http://www.youtube.com/watch?v=cnVsR...eature=related

    Enjoy

    >
    >> Just my two cents (although legal tender minimum here is 5 cents but
    >> I am stingy )


  17. #17
    sf Guest

    Default Re: Waiting and Bussing staff

    On Wed, 08 Jul 2009 05:43:34 GMT, Wayne Boatwright
    <[email protected]> wrote:

    >On Tue 07 Jul 2009 10:22:43p, sf told us...
    >
    >> On Wed, 08 Jul 2009 04:39:47 GMT, Wayne Boatwright
    >> <[email protected]> wrote:
    >>
    >>> would have left a penny, insuring there was no mistake about the amount.

    >>
    >> When you're that dissatisfied, don't you think a heart to heart with
    >> the manager is in order?
    >>

    >
    >It depends a lot on the restaurant and the management. Some simply don't
    >care.


    If they don't care, then they won't be open for long.

    --
    I love cooking with wine.
    Sometimes I even put it in the food.

  18. #18
    sf Guest

    Default Re: Waiting and Bussing staff

    On Wed, 08 Jul 2009 23:31:20 +0800, "Phil..c" <invalid@invalid> wrote:

    >With this thread I am reminded of this Python sketch
    >"the dirty fork "
    > http://www.youtube.com/watch?v=cnVsR...eature=related
    >
    >Enjoy


    I did!

    --
    I love cooking with wine.
    Sometimes I even put it in the food.

  19. #19
    Paul M. Cook Guest

    Default Re: Waiting and Bussing staff


    "Stu" <[email protected]> wrote in message
    news:[email protected]..
    >
    > The wife and I went out tonight to a nice restaurant, and were
    > disappointed in both the service and clean up staff.
    >
    > First my wife's food was cold, we mentioned this and got a dull stare,
    > my food was hot but five minutes later than my wife's, and top it we
    > found a dirty utensil.
    >
    > We should of got up and walked out at this point, but we'd been here
    > before and had a wonderful time.
    >
    > My wife finished her warmed food, and was enjoying a small glass of
    > wine when the bussing staff surrounded our table and proceeded to
    > remove her dishes while I was still eating.
    >
    > We looked at each other like "what the hell", and vowed not to come
    > again. I did as someone else here had suggested and left a $1.00 tip
    > for a $40 bill, do you think they got the point?



    If you paid with a CC expect to see that tip changed from 1.00 to 10.00.
    They've done that to me when I've tried to make a statement about lousy
    service.

    Paul



  20. #20
    Paul M. Cook Guest

    Default Re: Waiting and Bussing staff


    "Nanzi" <[email protected]> wrote in message
    news:[email protected]...
    On Jul 8, 12:36 am, Stu <reci...@foodforu.ca> wrote:
    > The wife and I went out tonight to a nice restaurant, and were
    > disappointed in both the service and clean up staff.
    >
    > First my wife's food was cold, we mentioned this and got a dull stare,
    > my food was hot but five minutes later than my wife's, and top it we
    > found a dirty utensil.
    >
    > We should of got up and walked out at this point, but we'd been here
    > before and had a wonderful time.
    >
    > My wife finished her warmed food, and was enjoying a small glass of
    > wine when the bussing staff surrounded our table and proceeded to
    > remove her dishes while I was still eating.
    >
    > We looked at each other like "what the hell", and vowed not to come
    > again. I did as someone else here had suggested and left a $1.00 tip
    > for a $40 bill, do you think they got the point?


    As a former waitress for many years, the service you got and didn't
    get should have been reported to the manager. In many restaurants,
    the owner is on the premisis and could be spoken to also, or instead
    of the manager if manager has a couldn't care less attitude.
    I have found that many wait and bus staff haven't been taught a clue
    about proper service, much less about classy service, like serving
    from one side, and clearing from the other, or writing orders so they
    do not have to ask who is eating what.
    I think you owe the manager a call if this is a decent restaurant you
    would like to frequent again. As was said above, what is wrong cannot
    be addressed unless it is known.
    Nan in DE


    I'd send a formal letter. Letters always get much more attention for some
    reason.

    Paul



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