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Thread: On noise and eating out... Review on Chili's Restaurant

  1. #1
    Omelet Guest

    Default On noise and eating out... Review on Chili's Restaurant

    I finally re-tried Chili's restaurant out of desperation for a steak out
    a few months ago... I was starving after a medical procedure and was
    still too high from the IV Deprivan to want to cook.

    I'd not eaten there in years as the first time I ever tried them, they
    sucked. That was at least 15 years ago.

    I was really impressed with the change in their food quality and menu
    choices. They were really good!

    So last month, I took dad there. He and I eat out together once per
    month and that is about all we eat out. It's a treat to us. He liked
    it so much that we decided it would be our monthly destination for
    awhile.

    Yesterday we went back and the food was as good as ever, but the damned
    hard rock music was so loud, the other patrons were having to shout to
    be heard over the music for normal conversation. We asked twice to have
    the music turned down and were told they would, but we could hear no
    difference.

    Dad is hard of hearing and the noise bouncing off the walls was still
    hurting his ears. We took bits of napkin and stuffed them in our ears
    but it did not help much.

    We finally packed up the rest of our meals and took them home to eat in
    peace and quiet... Still left a good tip as it was not the servers
    fault but let them know how we felt. That we'd intended to eat there
    regularly but now might never be back due to the sheer pain of the noise
    we were tortured with.

    I might still order out there, but have not decided if I'll ever try
    them again.

    <sigh>

    Too bad because their food really is good, especially those Southwestern
    egg rolls.

    How do you feel about abusive noise that others might like but you hate?
    --
    Peace! Om

    Web Albums: <http://picasaweb.google.com/OMPOmelet>
    *Clothes make the man. Naked people have little or
    no influence on society. -- Mark Twain

  2. #2
    Mr. Bill Guest

    Default Re: On noise and eating out... Review on Chili's Restaurant

    On Sat, 06 Nov 2010 09:32:28 -0600, Omelet <[email protected]>
    wrote:

    >How do you feel about abusive noise that others might like but you hate?


    I vote with my feet!


    Join me....a little fun, some ramblings and good recipes

    http://whstoneman.blogspot.com

  3. #3
    Kalmia Guest

    Default Re: On noise and eating out... Review on Chili's Restaurant

    On Nov 6, 11:32*am, Omelet <ompome...@gmail.com> wrote:
    > I finally re-tried Chili's restaurant out of desperation for a steak out
    > a few months ago... *I was starving after a medical procedure and was
    > still too high from the IV Deprivan to want to cook.
    >
    > I'd not eaten there in years as the first time I ever tried them, they
    > sucked. That was at least 15 years ago.
    >
    > I was really impressed with the change in their food quality and menu
    > choices. They were really good!
    >
    > So last month, I took dad there. *He and I eat out together once per
    > month and that is about all we eat out. *It's a treat to us. *He liked
    > it so much that we decided it would be our monthly destination for
    > awhile.
    >
    > Yesterday we went back and the food was as good as ever, but the damned
    > hard rock music was so loud, the other patrons were having to shout to
    > be heard over the music for normal conversation. We asked twice to have
    > the music turned down and were told they would, but we could hear no
    > difference.
    >
    > Dad is hard of hearing and the noise bouncing off the walls was still
    > hurting his ears. We took bits of napkin and stuffed them in our ears
    > but it did not help much.
    >
    > We finally packed up the rest of our meals and took them home to eat in
    > peace and quiet... *Still left a good tip as it was not the servers
    > fault but let them know how we felt. That we'd intended to eat there
    > regularly but now might never be back due to the sheer pain of the noise
    > we were tortured with.
    >
    > I might still order out there, but have not decided if I'll ever try


    I'd call write the manager and tell him or her how many people
    complained about the music.

    I've quickly cruised in and out of many a store (e.g. Gap) where the
    late-teen help drives away customers with the blaring 'music'.
    Management needs to know these things.

  4. #4
    Steve B Guest

    Default Re: On noise and eating out... Review on Chili's Restaurant


    "Omelet" <[email protected]> wrote in message
    news[email protected]..
    >I finally re-tried Chili's restaurant out of desperation for a steak out
    > a few months ago... I was starving after a medical procedure and was
    > still too high from the IV Deprivan to want to cook.
    >
    > I'd not eaten there in years as the first time I ever tried them, they
    > sucked. That was at least 15 years ago.
    >
    > I was really impressed with the change in their food quality and menu
    > choices. They were really good!
    >
    > So last month, I took dad there. He and I eat out together once per
    > month and that is about all we eat out. It's a treat to us. He liked
    > it so much that we decided it would be our monthly destination for
    > awhile.
    >
    > Yesterday we went back and the food was as good as ever, but the damned
    > hard rock music was so loud, the other patrons were having to shout to
    > be heard over the music for normal conversation. We asked twice to have
    > the music turned down and were told they would, but we could hear no
    > difference.
    >
    > Dad is hard of hearing and the noise bouncing off the walls was still
    > hurting his ears. We took bits of napkin and stuffed them in our ears
    > but it did not help much.
    >
    > We finally packed up the rest of our meals and took them home to eat in
    > peace and quiet... Still left a good tip as it was not the servers
    > fault but let them know how we felt. That we'd intended to eat there
    > regularly but now might never be back due to the sheer pain of the noise
    > we were tortured with.
    >
    > I might still order out there, but have not decided if I'll ever try
    > them again.
    >
    > <sigh>
    >
    > Too bad because their food really is good, especially those Southwestern
    > egg rolls.
    >
    > How do you feel about abusive noise that others might like but you hate?
    > --
    > Peace! Om
    >
    > Web Albums: <http://picasaweb.google.com/OMPOmelet>
    > Clothes make the man. Naked people have little or
    > no influence on society. -- Mark Twain


    Whenever I have an unpleasant experience, I always relate it to the manager.
    Or ask to speak to them, and just ask, "What do you think of the music sound
    level right now? We came here to converse." We had a meal at a chain
    restaurant where screaming kids were allowed to run the aisles. And I mean
    that scream like an icepick in the ear that only a two year old can do.
    Parents acted like, "They're not with us." The manager said, "This IS a
    family restaurant." I said well, I will never be back, and haven't been. I
    wrote a letter to corporate, relating the story, but not the I'll never be
    back portion. Got a reply apologizing, yet essentially stating that it WAS
    a family restaurant. Sent reply that I would never be dropping a dime there
    again, and didn't hear from them.

    I was in a restaurant like that once, and started talking seriously loudly
    to order. The server said she could hear me just fine, and I said that I
    couldn't hear her because of the music, and assumed she was having the same
    problem, and asked HER to talk as loud as I was so I could hear her. People
    started looking. She left after taking the order, and the music was
    promptly turned down.

    Funny, one day, it's Muzak at barely inaudible levels, the next, it's head
    slapping screaming angry grunge band music.

    Go figger.

    Steve

    Heart surgery pending?
    Read up and prepare.
    Learn how to care for a friend.
    http://cabgbypasssurgery.com



  5. #5
    Steve B Guest

    Default Re: On noise and eating out... Review on Chili's Restaurant


    "Mr. Bill" <[email protected]> wrote in message
    news[email protected]..
    > On Sat, 06 Nov 2010 09:32:28 -0600, Omelet <[email protected]>
    > wrote:
    >
    >>How do you feel about abusive noise that others might like but you hate?

    >
    > I vote with my feet!


    Me, too, but I never leave without talking to a manager.

    Steve



  6. #6
    George Guest

    Default Re: On noise and eating out... Review on Chili's Restaurant

    On 11/6/2010 11:41 AM, Mr. Bill wrote:
    > On Sat, 06 Nov 2010 09:32:28 -0600, Omelet<[email protected]>
    > wrote:
    >
    >> How do you feel about abusive noise that others might like but you hate?

    >
    > I vote with my feet!
    >
    >

    Me too, I am not partial to big box industrial restaurants in the first
    place.

    Too many local places are available that have good food and the owner
    isn't some faceless megacorp located 10 states away.

  7. #7
    Omelet Guest

    Default Re: On noise and eating out... Review on Chili's Restaurant

    In article <[email protected]>,
    Mr. Bill <[email protected]> wrote:

    > On Sat, 06 Nov 2010 09:32:28 -0600, Omelet <[email protected]>
    > wrote:
    >
    > >How do you feel about abusive noise that others might like but you hate?

    >
    > I vote with my feet!


    Which is what we did, but I did let them know...
    --
    Peace! Om

    Web Albums: <http://picasaweb.google.com/OMPOmelet>
    Clothes make the man. Naked people have little or
    no influence on society. -- Mark Twain

  8. #8
    Omelet Guest

    Default Re: On noise and eating out... Review on Chili's Restaurant

    In article
    <[email protected]>,
    Kalmia <[email protected]> wrote:

    > > We finally packed up the rest of our meals and took them home to eat in
    > > peace and quiet... *Still left a good tip as it was not the servers
    > > fault but let them know how we felt. That we'd intended to eat there
    > > regularly but now might never be back due to the sheer pain of the noise
    > > we were tortured with.
    > >
    > > I might still order out there, but have not decided if I'll ever try

    >
    > I'd call write the manager and tell him or her how many people
    > complained about the music.
    >
    > I've quickly cruised in and out of many a store (e.g. Gap) where the
    > late-teen help drives away customers with the blaring 'music'.
    > Management needs to know these things.


    I did let them know before we left.

    That we might very well never be back even tho' we loved their food.
    Atmosphere, to me (and dad) are about as important.
    --
    Peace! Om

    Web Albums: <http://picasaweb.google.com/OMPOmelet>
    *Clothes make the man. Naked people have little or
    no influence on society. -- Mark Twain

  9. #9
    sf Guest

    Default Re: On noise and eating out... Review on Chili's Restaurant

    On Sat, 06 Nov 2010 12:34:02 -0400, George <[email protected]>
    wrote:
    >
    > Too many local places are available that have good food and the owner
    > isn't some faceless megacorp located 10 states away.


    There are too many areas in the USA that are a vast wasteland of
    bedroom communities and malls filled with chain stores and chain
    restaurants. I've only been to Chili's once, at least at least 10
    years ago, but I was pleasantly surprised at how good the food was at
    the time. The reason we went there was because the wait was too long
    at the restaurant we normally eat at in the area, so we defaulted and
    went to Chili's (which was so crowded that we ended up eating in the
    bar).

    --

    Never trust a dog to watch your food.

  10. #10
    Omelet Guest

    Default Re: On noise and eating out... Review on Chili's Restaurant

    In article <[email protected]>,
    "Steve B" <[email protected]> wrote:

    > Whenever I have an unpleasant experience, I always relate it to the manager.
    > Or ask to speak to them, and just ask, "What do you think of the music sound
    > level right now? We came here to converse." We had a meal at a chain
    > restaurant where screaming kids were allowed to run the aisles. And I mean
    > that scream like an icepick in the ear that only a two year old can do.
    > Parents acted like, "They're not with us." The manager said, "This IS a
    > family restaurant." I said well, I will never be back, and haven't been. I
    > wrote a letter to corporate, relating the story, but not the I'll never be
    > back portion. Got a reply apologizing, yet essentially stating that it WAS
    > a family restaurant. Sent reply that I would never be dropping a dime there
    > again, and didn't hear from them.
    >
    > I was in a restaurant like that once, and started talking seriously loudly
    > to order. The server said she could hear me just fine, and I said that I
    > couldn't hear her because of the music, and assumed she was having the same
    > problem, and asked HER to talk as loud as I was so I could hear her. People
    > started looking. She left after taking the order, and the music was
    > promptly turned down.
    >
    > Funny, one day, it's Muzak at barely inaudible levels, the next, it's head
    > slapping screaming angry grunge band music.
    >
    > Go figger.
    >
    > Steve


    I'd rather have total silence, no music at all, than have to talk loudly
    to be heard over the background noise or have it assaulting my ears.

    Why do we need it at all? If I want it, I'll take my MP3 player.
    --
    Peace! Om

    Web Albums: <http://picasaweb.google.com/OMPOmelet>
    *Clothes make the man. Naked people have little or
    no influence on society. -- Mark Twain

  11. #11
    Omelet Guest

    Default Re: On noise and eating out... Review on Chili's Restaurant

    In article <ib401n$ld9$[email protected]>,
    George <[email protected]> wrote:

    > On 11/6/2010 11:41 AM, Mr. Bill wrote:
    > > On Sat, 06 Nov 2010 09:32:28 -0600, Omelet<[email protected]>
    > > wrote:
    > >
    > >> How do you feel about abusive noise that others might like but you hate?

    > >
    > > I vote with my feet!
    > >
    > >

    > Me too, I am not partial to big box industrial restaurants in the first
    > place.
    >
    > Too many local places are available that have good food and the owner
    > isn't some faceless megacorp located 10 states away.


    I'd start eating at Grin's again, but their food is not as good as what
    I've experienced at Chili's. :-(

    But the assault to my ears is not worth it.

    We can go back to our Chinese Buffet that we like so much, and it's
    about 1/2 the price too.

    That was our standby until now.
    We got bored with it as it was always the same thing.
    --
    Peace! Om

    Web Albums: <http://picasaweb.google.com/OMPOmelet>
    *Clothes make the man. Naked people have little or
    no influence on society. -- Mark Twain

  12. #12
    Omelet Guest

    Default Re: On noise and eating out... Review on Chili's Restaurant

    In article <[email protected]>,
    "Steve B" <[email protected]> wrote:

    > "Mr. Bill" <[email protected]> wrote in message
    > news[email protected]..
    > > On Sat, 06 Nov 2010 09:32:28 -0600, Omelet <[email protected]>
    > > wrote:
    > >
    > >>How do you feel about abusive noise that others might like but you hate?

    > >
    > > I vote with my feet!

    >
    > Me, too, but I never leave without talking to a manager.
    >
    > Steve


    We did.

    But were not convinced it'd do any good.

    We'll likely try it again but if the noise level is too loud, we will
    leave without ordering.
    --
    Peace! Om

    Web Albums: <http://picasaweb.google.com/OMPOmelet>
    *Clothes make the man. Naked people have little or
    no influence on society. -- Mark Twain

  13. #13
    Nancy Young Guest

    Default Re: On noise and eating out... Review on Chili's Restaurant

    Omelet wrote:

    > I'd not eaten there in years as the first time I ever tried them, they
    > sucked. That was at least 15 years ago.


    Ditto. I went once and saw no reason to return. I'm not hard
    to please, so for me to remember a place as 'never again,' it
    was just a crappy experience.

    > I was really impressed with the change in their food quality and menu
    > choices. They were really good!


    A friend of mine gave me a gift card to thank me for watching
    her dog while they went on vacation. What are you going to do,
    it'll be fine.

    I was shocked to find I had a really good meal (likely fajitas), make
    that great compared to my expectations.

    > So last month, I took dad there. He and I eat out together once per
    > month and that is about all we eat out. It's a treat to us. He liked
    > it so much that we decided it would be our monthly destination for
    > awhile.
    >
    > Yesterday we went back and the food was as good as ever, but the
    > damned hard rock music was so loud, the other patrons were having to
    > shout to be heard over the music for normal conversation. We asked
    > twice to have the music turned down and were told they would, but we
    > could hear no difference.


    That is extremely annoying. I'm not an old fogey, I generally eat in
    bars. I cannot stand when you can't hear yourself think when you're
    trying to eat. Generally I walk out. It drives me out.

    > I might still order out there, but have not decided if I'll ever try
    > them again.


    You've gone before and it wasn't a problem. Likely some manager
    or bartender was on that night who doesn't get it, they won't be
    around every time. if they are, I would give feedback to corporate,
    online, they have a contact email.

    > Too bad because their food really is good, especially those
    > Southwestern egg rolls.


    I love those things at Cheesecake Factory. I don't remember if I
    had them at Chili's, but I am a sucker for them.

    > How do you feel about abusive noise that others might like but you
    > hate?


    If it's that kind of restaurant, like this Buffalo wing place they opened
    at the mall, I would just deal with it or not eat there. I don't expect
    them to change for me. If it's a restaurant where it's not expected,
    and a restaurant I like, I would try to change it.

    nancy

  14. #14
    Omelet Guest

    Default Re: On noise and eating out... Review on Chili's Restaurant

    In article <[email protected]>,
    sf <[email protected]> wrote:

    > On Sat, 06 Nov 2010 12:34:02 -0400, George <[email protected]>
    > wrote:
    > >
    > > Too many local places are available that have good food and the owner
    > > isn't some faceless megacorp located 10 states away.

    >
    > There are too many areas in the USA that are a vast wasteland of
    > bedroom communities and malls filled with chain stores and chain
    > restaurants. I've only been to Chili's once, at least at least 10
    > years ago, but I was pleasantly surprised at how good the food was at
    > the time. The reason we went there was because the wait was too long
    > at the restaurant we normally eat at in the area, so we defaulted and
    > went to Chili's (which was so crowded that we ended up eating in the
    > bar).


    So why haven't you been back since? :-)
    I'm a very picky eater, (especially where oversalting at most chain
    restaurants is concerned) and I'm still reluctant to give up Chili's
    after only one bad experience with noise assault.
    --
    Peace! Om

    Web Albums: <http://picasaweb.google.com/OMPOmelet>
    Clothes make the man. Naked people have little or
    no influence on society. -- Mark Twain

  15. #15
    Cindy Fuller Guest

    Default Re: On noise and eating out... Review on Chili's Restaurant

    In article <[email protected]>,
    Omelet <[email protected]> wrote:

    >review snipped
    >
    > How do you feel about abusive noise that others might like but you hate?


    I hate noisy restaurants because I have some hearing loss as well. (Too
    much loud music back in the day.) If I can't hear my dinner partners
    over the din on my first time at a restaurant, I don't go back. Among
    other sins of omission and commission, the restaurant where SO and I
    celebrated our anniversary this year was too loud. I should have known
    better from the high ceilings and proximity to the University, but I
    made the reservation nonetheless.

    Cindy

    --
    C.J. Fuller

    Delete the obvious to email me

  16. #16
    sf Guest

    Default Re: On noise and eating out... Review on Chili's Restaurant

    On Sat, 06 Nov 2010 11:16:56 -0600, Omelet <[email protected]>
    wrote:

    > In article <[email protected]>,
    > sf <[email protected]> wrote:
    >
    > > On Sat, 06 Nov 2010 12:34:02 -0400, George <[email protected]>
    > > wrote:
    > > >
    > > > Too many local places are available that have good food and the owner
    > > > isn't some faceless megacorp located 10 states away.

    > >
    > > There are too many areas in the USA that are a vast wasteland of
    > > bedroom communities and malls filled with chain stores and chain
    > > restaurants. I've only been to Chili's once, at least at least 10
    > > years ago, but I was pleasantly surprised at how good the food was at
    > > the time. The reason we went there was because the wait was too long
    > > at the restaurant we normally eat at in the area, so we defaulted and
    > > went to Chili's (which was so crowded that we ended up eating in the
    > > bar).

    >
    > So why haven't you been back since? :-)


    We are headed to the sushi place, not Chili's, when we go in that
    direction. Chili's doesn't even enter my mind unless I see the sign.
    As I said up-thread, the wait where we were going was too long so we
    ate there by default not because we had planned to. Remember, I'm the
    one who hasn't been to Outback yet. I'll get there someday to see
    what all the hoopla is all about.

    > I'm a very picky eater, (especially where oversalting at most chain
    > restaurants is concerned) and I'm still reluctant to give up Chili's
    > after only one bad experience with noise assault.


    Try a different day or a different time. The noise factor (I'm sure
    there was noise, but I don't remember loud music contributing to it)
    didn't bother us, but we don't have hearing issues. We have a friend
    who has had bad hearing for years, so we make it a point to pick a
    quiet restaurant when we plan an outing together.

    --

    Never trust a dog to watch your food.

  17. #17
    sf Guest

    Default Re: On noise and eating out... Review on Chili's Restaurant

    On Sat, 06 Nov 2010 11:00:48 -0600, Omelet <[email protected]>
    wrote:

    > We got bored with it as it was always the same thing.


    I hear you. I get tired of the same ole, same ole all the time too.
    We had lunch at an Indian buffet last week, in fact... that was a
    first for me.

    --

    Never trust a dog to watch your food.

  18. #18
    sf Guest

    Default Re: On noise and eating out... Review on Chili's Restaurant

    On Sat, 06 Nov 2010 11:01:56 -0600, Omelet <[email protected]>
    wrote:

    > In article <[email protected]>,
    > "Steve B" <[email protected]> wrote:
    >
    > >
    > > Me, too, but I never leave without talking to a manager.
    > >
    > > Steve

    >
    > We did.
    >
    > But were not convinced it'd do any good.
    >


    Sounds like they cater to the college crowd and losing the business of
    one or two old farts doesn't matter. Give it enough time and the
    manager will change. With that, priorities of the management and
    customer service responsiveness may change too.

    --

    Never trust a dog to watch your food.

  19. #19
    J. Clarke Guest

    Default Re: On noise and eating out... Review on Chili's Restaurant

    In article <4e137ebe-0e7e-4a13-b95b-d4e15f494ec8@
    26g2000yqv.googlegroups.com>, [email protected] says...
    >
    > On Nov 6, 11:32*am, Omelet <ompome...@gmail.com> wrote:
    > > I finally re-tried Chili's restaurant out of desperation for a steak out
    > > a few months ago... *I was starving after a medical procedure and was
    > > still too high from the IV Deprivan to want to cook.
    > >
    > > I'd not eaten there in years as the first time I ever tried them, they
    > > sucked. That was at least 15 years ago.
    > >
    > > I was really impressed with the change in their food quality and menu
    > > choices. They were really good!
    > >
    > > So last month, I took dad there. *He and I eat out together once per
    > > month and that is about all we eat out. *It's a treat to us. *He liked
    > > it so much that we decided it would be our monthly destination for
    > > awhile.
    > >
    > > Yesterday we went back and the food was as good as ever, but the damned
    > > hard rock music was so loud, the other patrons were having to shout to
    > > be heard over the music for normal conversation. We asked twice to have
    > > the music turned down and were told they would, but we could hear no
    > > difference.
    > >
    > > Dad is hard of hearing and the noise bouncing off the walls was still
    > > hurting his ears. We took bits of napkin and stuffed them in our ears
    > > but it did not help much.
    > >
    > > We finally packed up the rest of our meals and took them home to eat in
    > > peace and quiet... *Still left a good tip as it was not the servers
    > > fault but let them know how we felt. That we'd intended to eat there
    > > regularly but now might never be back due to the sheer pain of the noise
    > > we were tortured with.
    > >
    > > I might still order out there, but have not decided if I'll ever try

    >
    > I'd call write the manager and tell him or her how many people
    > complained about the music.
    >
    > I've quickly cruised in and out of many a store (e.g. Gap) where the
    > late-teen help drives away customers with the blaring 'music'.
    > Management needs to know these things.


    Personally I'd have asked the waiter to get the manager.





  20. #20
    Julie Bove Guest

    Default Re: On noise and eating out... Review on Chili's Restaurant


    "Omelet" <[email protected]> wrote in message
    news[email protected]..
    >I finally re-tried Chili's restaurant out of desperation for a steak out
    > a few months ago... I was starving after a medical procedure and was
    > still too high from the IV Deprivan to want to cook.
    >
    > I'd not eaten there in years as the first time I ever tried them, they
    > sucked. That was at least 15 years ago.
    >
    > I was really impressed with the change in their food quality and menu
    > choices. They were really good!
    >
    > So last month, I took dad there. He and I eat out together once per
    > month and that is about all we eat out. It's a treat to us. He liked
    > it so much that we decided it would be our monthly destination for
    > awhile.
    >
    > Yesterday we went back and the food was as good as ever, but the damned
    > hard rock music was so loud, the other patrons were having to shout to
    > be heard over the music for normal conversation. We asked twice to have
    > the music turned down and were told they would, but we could hear no
    > difference.
    >
    > Dad is hard of hearing and the noise bouncing off the walls was still
    > hurting his ears. We took bits of napkin and stuffed them in our ears
    > but it did not help much.
    >
    > We finally packed up the rest of our meals and took them home to eat in
    > peace and quiet... Still left a good tip as it was not the servers
    > fault but let them know how we felt. That we'd intended to eat there
    > regularly but now might never be back due to the sheer pain of the noise
    > we were tortured with.
    >
    > I might still order out there, but have not decided if I'll ever try
    > them again.
    >
    > <sigh>
    >
    > Too bad because their food really is good, especially those Southwestern
    > egg rolls.
    >
    > How do you feel about abusive noise that others might like but you hate?
    > --
    > Peace! Om
    >
    > Web Albums: <http://picasaweb.google.com/OMPOmelet>
    > Clothes make the man. Naked people have little or
    > no influence on society. -- Mark Twain




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