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Thread: Missing one corn dog :(

  1. #1
    Arri London Guest

    Default Missing one corn dog :(


    LOL!

    Anyone complained to a food company recently? Outcome?

    TMU *really* likes corn dogs and will often eat them when nothing else
    appeals. For those of you unfamiliar with this classic of state fairs
    and shopping mall food courts, a corn dog is a
    hotdog/frankfurter/sausage dipped in a cornmeal batter and deep fried.
    There are worse things to eat :P

    We bought a 'family'-sized box of frozen corn dogs (State Fair Brand) at
    Sam's club today. Supposed to be 30 in the box. They get repackaged into
    bags of 10 each to save space in the freezer. Lo and woe, there were
    only 29 in the sealed box! The horror of it all!

    The parent company has a Website with a comment form. Duly filled out
    (politely) with our complaint. Duly acknowledged by mailbot seconds
    after posting. Will be interesting to see how they resolve our...loss. A
    coupon for a free box would be nice, although Sam's doesn't take any
    coupons but their own.

    We shall see

  2. #2
    Aussie Guest

    Default Re: Missing one corn dog :(

    Arri London <[email protected]> wrote in news:[email protected]:

    >
    > LOL!
    >
    > Anyone complained to a food company recently? Outcome?
    >
    > TMU *really* likes corn dogs and will often eat them when nothing else
    > appeals. For those of you unfamiliar with this classic of state fairs
    > and shopping mall food courts, a corn dog is a
    > hotdog/frankfurter/sausage dipped in a cornmeal batter and deep fried.
    > There are worse things to eat :P
    >
    > We bought a 'family'-sized box of frozen corn dogs (State Fair Brand) at
    > Sam's club today. Supposed to be 30 in the box. They get repackaged into
    > bags of 10 each to save space in the freezer. Lo and woe, there were
    > only 29 in the sealed box! The horror of it all!
    >




    I would call it an act of God trying to save you from a fate worse than
    death!!


    --
    Peter Lucas
    Hobart
    Tasmania

    The act of feeding someone is an act of beauty,
    whether it's a full Sunday roast or a jam sandwich,
    but only when done with love.

  3. #3
    George Shirley Guest

    Default Re: Missing one corn dog :(

    On 10/9/2010 7:15 PM, Arri London wrote:
    >
    > LOL!
    >
    > Anyone complained to a food company recently? Outcome?
    >
    > TMU *really* likes corn dogs and will often eat them when nothing else
    > appeals. For those of you unfamiliar with this classic of state fairs
    > and shopping mall food courts, a corn dog is a
    > hotdog/frankfurter/sausage dipped in a cornmeal batter and deep fried.
    > There are worse things to eat :P
    >
    > We bought a 'family'-sized box of frozen corn dogs (State Fair Brand) at
    > Sam's club today. Supposed to be 30 in the box. They get repackaged into
    > bags of 10 each to save space in the freezer. Lo and woe, there were
    > only 29 in the sealed box! The horror of it all!
    >
    > The parent company has a Website with a comment form. Duly filled out
    > (politely) with our complaint. Duly acknowledged by mailbot seconds
    > after posting. Will be interesting to see how they resolve our...loss. A
    > coupon for a free box would be nice, although Sam's doesn't take any
    > coupons but their own.
    >
    > We shall see


    Sometimes you win one, sometimes you don't. I bought a can of Gebhardts
    chili without beans over 20 years ago. Damned thing had beans in it, no
    one eats chili with beans on a hot dog. Wrote them a nice letter, asked
    for them to flog the plant manager where the stuff was canned and send
    me a picture of the flogging. Instead I got fifty bucks worth of coupons
    for their products. Worked for me.

  4. #4
    Arri London Guest

    Default Re: Missing one corn dog :(



    George Shirley wrote:
    >
    > On 10/9/2010 7:15 PM, Arri London wrote:
    > >
    > > LOL!
    > >
    > > Anyone complained to a food company recently? Outcome?
    > >
    > > TMU *really* likes corn dogs and will often eat them when nothing else
    > > appeals. For those of you unfamiliar with this classic of state fairs
    > > and shopping mall food courts, a corn dog is a
    > > hotdog/frankfurter/sausage dipped in a cornmeal batter and deep fried.
    > > There are worse things to eat :P
    > >
    > > We bought a 'family'-sized box of frozen corn dogs (State Fair Brand) at
    > > Sam's club today. Supposed to be 30 in the box. They get repackaged into
    > > bags of 10 each to save space in the freezer. Lo and woe, there were
    > > only 29 in the sealed box! The horror of it all!
    > >
    > > The parent company has a Website with a comment form. Duly filled out
    > > (politely) with our complaint. Duly acknowledged by mailbot seconds
    > > after posting. Will be interesting to see how they resolve our...loss. A
    > > coupon for a free box would be nice, although Sam's doesn't take any
    > > coupons but their own.
    > >
    > > We shall see

    >
    > Sometimes you win one, sometimes you don't. I bought a can of Gebhardts
    > chili without beans over 20 years ago. Damned thing had beans in it, no
    > one eats chili with beans on a hot dog. Wrote them a nice letter, asked
    > for them to flog the plant manager where the stuff was canned and send
    > me a picture of the flogging. Instead I got fifty bucks worth of coupons
    > for their products. Worked for me.


    Fair enough. Trying to envision 50.00 worth of corn dogs. Heaven for TMU
    at any rate

  5. #5
    Sqwertz Guest

    Default Re: Missing one corn dog :(

    On Sat, 09 Oct 2010 18:15:36 -0600, Arri London wrote:

    > Anyone complained to a food company recently? Outcome?


    I complained to Ghiradelli Chocolate for selling gawd awful "White
    Chocolate Chips" that contained no chocolate (cocoa-butter) and tasted
    horrible.

    They didn't think they did anything wrong (by not having any chocolate
    in there), but sent me a coupon for $5 off any single item (they don't
    have anything over $3). I threw the coupon away.

    I also complained to Mezetta for changing the olives in the Napa
    Valley Bistro Olive collections from Spanish olives to domestic.
    They said they only use olives from Tunisia, Greece, Italy, Spain or
    Morocco, and "frankly, we'll use any damn olive we want!". OK, they
    didn't say that, but thet's the impression I got. They sent me a
    bunch of coupons, none of which I've used. I lost the most valuable
    $3 ones (for their Napa Valley Bistro Pasta Sauce - which is good
    stuff).

    Good luck on the missing corn dog :-)

    -sw

  6. #6
    Dan Abel Guest

    Default Re: Missing one corn dog :(

    In article <[email protected]>,
    George Shirley <[email protected]> wrote:


    > Sometimes you win one, sometimes you don't. I bought a can of Gebhardts
    > chili without beans over 20 years ago. Damned thing had beans in it, no
    > one eats chili with beans on a hot dog.


    The beans are the best part! In fact, I'll happily eat a chili dog made
    with chili beans (no meat at all).

    --
    Dan Abel
    Petaluma, California USA
    [email protected]

  7. #7
    Sqwertz Guest

    Default Re: Missing one corn dog :(

    On Sat, 09 Oct 2010 18:51:53 -0600, Arri London wrote:

    > Fair enough. Trying to envision 50.00 worth of corn dogs. Heaven for TMU
    > at any rate


    Hopefully they're beef corn dogs. Poultry-based corn dogs aren't
    worth eating. Everybody thinks it's the Tilt-A-Whirl that makes them
    sick when it's really the corn dogs.

    -sw

  8. #8
    Michael O'Connor Guest

    Default Re: Missing one corn dog :(

    About 20 years ago I bought a can of Planter's Peanuts, and at the
    bottom of the can there was a metal washer. I wrote a letter to
    Planters and included the washer in the envelope and they sent me
    about a dozen one dollar off coupons for any size can or bottle of
    Planter's Peanuts.

  9. #9
    barry in indy Guest

    Default Re: Missing one corn dog :(

    "Michael O'Connor" <[email protected]> wrote in message
    news:[email protected]...
    > About 20 years ago I bought a can of Planter's Peanuts, and at the
    > bottom of the can there was a metal washer. I wrote a letter to
    > Planters and included the washer in the envelope and they sent me
    > about a dozen one dollar off coupons for any size can or bottle of
    > Planter's Peanuts.
    >

    I recently found what I can only describe as an unusually large amount of
    "peanut dust and sweepings" in the bottom of a jar of Planter's Dry-Roasted
    Peanuts. Emailed a complaint and received a $5 coupon in return.



  10. #10
    Stan Horwitz Guest

    Default Re: Missing one corn dog :(

    In article
    <[email protected]>,
    "Michael O'Connor" <[email protected]> wrote:

    > About 20 years ago I bought a can of Planter's Peanuts, and at the
    > bottom of the can there was a metal washer. I wrote a letter to
    > Planters and included the washer in the envelope and they sent me
    > about a dozen one dollar off coupons for any size can or bottle of
    > Planter's Peanuts.


    Speaking of corn dogs, the 7-11 stores in my area (Philadelphia/South
    Jersey) now sell corn dogs. I am not sure, but I think the price is 2
    for $2.22. I tried one the other day and they're not bad at all, but
    they are a bit of a challenge to put ketchup on.

  11. #11
    Stan Horwitz Guest

    Default Re: Missing one corn dog :(

    In article <[email protected]>, Arri London <[email protected]>
    wrote:

    > LOL!
    >
    > Anyone complained to a food company recently? Outcome?
    >
    > TMU *really* likes corn dogs and will often eat them when nothing else
    > appeals. For those of you unfamiliar with this classic of state fairs
    > and shopping mall food courts, a corn dog is a
    > hotdog/frankfurter/sausage dipped in a cornmeal batter and deep fried.
    > There are worse things to eat :P
    >
    > We bought a 'family'-sized box of frozen corn dogs (State Fair Brand) at
    > Sam's club today. Supposed to be 30 in the box. They get repackaged into
    > bags of 10 each to save space in the freezer. Lo and woe, there were
    > only 29 in the sealed box! The horror of it all!
    >
    > The parent company has a Website with a comment form. Duly filled out
    > (politely) with our complaint. Duly acknowledged by mailbot seconds
    > after posting. Will be interesting to see how they resolve our...loss. A
    > coupon for a free box would be nice, although Sam's doesn't take any
    > coupons but their own.
    >
    > We shall see


    There's a local chain of 50's style hamburger restaurants in my area
    called Nifty Fifty's. Several years ago, I had very slow service at one
    of their restaurants. Every table has a comment card so I filled it out
    and wrote politely that I thought the service was way too slow, even
    though they weren't very busy when I was there. A few weeks later, I
    received an apology letter in the mail with a coupon for a free meal.

  12. #12
    ImStillMags Guest

    Default Re: Missing one corn dog :(

    On Oct 10, 7:40*am, Stan Horwitz <s...@temple.edu> wrote:

    Any good company actually appreciates complaints. If people didn't
    speak up they would never know if something was wrong because most
    employees will just cover their ass and not rock the boat.

    I appreciated comments from my guests. The ones that had something
    more critical to say always made us step up our game and strive to be
    even better.

    I only had one server that I had to fire for being rude. She was a
    competent server but she just didn't have any patience if a guest
    didn't fit her rushed agenda. She went too far one day and actually
    hurt someone's feelings and that person told me quietly on the way
    out. That server was gone that evening.




  13. #13
    Chemo the Clown Guest

    Default Re: Missing one corn dog :(

    On Oct 9, 5:15*pm, Arri London <biot...@ic.ac.uk> wrote:
    > LOL!
    >
    > Anyone complained to a food company recently? Outcome?
    >
    > TMU *really* likes corn dogs and will often eat them when nothing else
    > appeals. For those of you unfamiliar with this classic of state fairs
    > and shopping mall food courts, a corn dog is a
    > hotdog/frankfurter/sausage dipped in a cornmeal batter and deep fried.
    > There are worse things to eat :P
    >
    > We bought a 'family'-sized box of frozen corn dogs (State Fair Brand) at
    > Sam's club today. Supposed to be 30 in the box. They get repackaged into
    > bags of 10 each to save space in the freezer. Lo and woe, there were
    > only 29 in the sealed box! The horror of it all!
    >
    > The parent company has a Website with a comment form. Duly filled out
    > (politely) with our complaint. Duly acknowledged by mailbot seconds
    > after posting. Will be interesting to see how they resolve our...loss. A
    > coupon for a free box would be nice, although Sam's doesn't take any
    > coupons but their own.
    >
    > We shall see


    An entire free box! God, everyone feels they are so entitled. You
    deserve nothing but one corn dog. I'm sure you'll recover from
    your..."loss". Have you considered therapy?

  14. #14
    BlueBrooke Guest

    Default Re: Missing one corn dog :(

    On Sat, 09 Oct 2010 18:15:36 -0600, Arri London <[email protected]>
    wrote:

    >
    >LOL!
    >
    >Anyone complained to a food company recently? Outcome?


    I have. I bought a box of Splenda packets that weren't sealed
    properly, so they were empty. There was a lot of Splenda in the box,
    but I wasn't eating that. Not all of the packets were empty, but most
    of them were -- I couldn't begin to estimate the "loss."

    They sent me a package of stuff -- a Splenda recipe pamphlet, some
    cookie cutters (?) and a coupon for $4.00 off another box. The cost
    of the box then was $12.00.

    I was happy they responded, but surprised they only, basically,
    replaced 1/3 of the box.

  15. #15
    Nancy2 Guest

    Default Re: Missing one corn dog :(

    On Oct 11, 2:55*pm, BlueBrooke <bluebro...@invalid.invalid> wrote:
    > On Sat, 09 Oct 2010 18:15:36 -0600, Arri London <biot...@ic.ac.uk>
    > wrote:
    >
    >
    >
    > >LOL!

    >
    > >Anyone complained to a food company recently? Outcome?

    >
    > I have. *I bought a box of Splenda packets that weren't sealed
    > properly, so they were empty. *There was a lot of Splenda in the box,
    > but I wasn't eating that. *Not all of the packets were empty, but most
    > of them were -- I couldn't begin to estimate the "loss." *
    >
    > They sent me a package of stuff -- a Splenda recipe pamphlet, some
    > cookie cutters (?) and a coupon for $4.00 off another box. *The cost
    > of the box then was $12.00. *
    >
    > I was happy they responded, but surprised they only, basically,
    > replaced 1/3 of the box. *


    I complain regularly, especially when quality of the product isn't up
    to snuff.

    I buy Del Monte Fruit Naturals (red grapefruit) when they're 10 for
    $10, and bring one to work every day, plus I buy the big square
    plastic 64-0z. jars of red grapefruit (for the weekends).

    I have now complained twice about the quality of the grapefruit. Out
    of the last 30 or 40 I bought, I have tossed maybe 12 plus half of a
    64-oz. jar because the grapefruit is so old and woody, it's inedible.
    They always send me great coupons. I get annoyed by the lack of
    quality control, but I keep buying it because it's so handy and so
    tasty (and good for me).

    I complained about a month ago about a LeanCuisine entree packet - the
    ones you don't open, you just put in the microwave to steam. They
    don't have much variety in flavors, but the one I bought had diced
    tomatoes, pasta, and spinach. The diced tomatoes hadn't been peeled
    (how hard is that, when canned peeled tomatoes are everywhere??) and
    the spinach looked like limp weeds (and had no taste). They pointed
    out that the tomatoes weren't supposed to be peeled (is that an
    answer? Tomato skin doesn't have any nutritive value that I know of,
    and it's hard to digest) and they were sorry about the spinach. They
    sent a coupon for one whole new entree, plus 3 or 4 coupons - $1 off a
    purchase of FIVE. Yeah, that's a big deal, 20 cents off a $3.79
    meal. Not.

    I believe in letting the producers know when their product isn't
    right.

    I remember when I was young, my mom got disgusted with a Lone Ranger
    metal lunchbox she bought because the lid and hinges messed up right
    away, and sent the manufacturer a strong letter. They sent her six
    brand-new Lone Ranger (and other) lunchboxes. If I had those now, I
    could get a pretty penny for them. ;-)

    I can't afford not to speak up when I feel I haven't got my money's
    worth.

    N.

  16. #16
    Mr. Bill Guest

    Default Re: Missing one corn dog :(

    On Mon, 11 Oct 2010 13:14:03 -0700 (PDT), Nancy2
    <[email protected]> wrote:

    >I complain regularly, especially when quality of the product isn't up
    >to snuff.


    There is nothing more irritating than buying an expensive box of
    Carr's Tablewafers, etal...and finding them all broken when you get
    the box home. I return them for a refund and have learned to open
    the box before leaving the grocery.

    The cashier always says...."this box is open"...and I say...I know. I
    opened it. If the crackers are broken...who will buy it anyway!


    Join me....a little fun, some ramblings and good recipes

    http://whstoneman.blogspot.com


  17. #17
    Chemo the Clown Guest

    Default Re: Missing one corn dog :(

    On Oct 11, 12:55*pm, BlueBrooke <bluebro...@invalid.invalid> wrote:
    > On Sat, 09 Oct 2010 18:15:36 -0600, Arri London <biot...@ic.ac.uk>
    > wrote:
    >
    >
    >
    > >LOL!

    >
    > >Anyone complained to a food company recently? Outcome?

    >
    > I have. *I bought a box of Splenda packets that weren't sealed
    > properly, so they were empty. *There was a lot of Splenda in the box,
    > but I wasn't eating that. *Not all of the packets were empty, but most
    > of them were -- I couldn't begin to estimate the "loss." *
    >
    > They sent me a package of stuff -- a Splenda recipe pamphlet, some
    > cookie cutters (?) and a coupon for $4.00 off another box. *The cost
    > of the box then was $12.00. *
    >
    > I was happy they responded, but surprised they only, basically,
    > replaced 1/3 of the box. *


    Can't begin to estimate the "loss"??? If there were 100 packets and
    you "lost" say half of them then your loss is $6 if the box cost you
    twelve. third grade math. If you didn't tell them how much the "loss"
    was then you should be happy they sent you what they did. When
    complaining, you need to be very specific...you'll get better results
    that way.

  18. #18
    Nancy Young Guest

    Default Re: Missing one corn dog :(

    Mr. Bill wrote:

    > There is nothing more irritating than buying an expensive box of
    > Carr's Tablewafers, etal...and finding them all broken when you get
    > the box home. I return them for a refund and have learned to open
    > the box before leaving the grocery.
    >
    > The cashier always says...."this box is open"...and I say...I know. I
    > opened it.


    Perhaps they think you have some other magical way of knowing
    all the crackers are broken, one that wouldn't involve opening the
    box.

    nancy

  19. #19
    Nancy Young Guest

    Default Re: Missing one corn dog :(

    Mr. Bill wrote:
    > On Mon, 11 Oct 2010 13:14:03 -0700 (PDT), Nancy2
    > <[email protected]> wrote:


    > the box home. I return them for a refund and have learned to open
    > the box before leaving the grocery.
    >
    > The cashier always says...."this box is open"...and I say...I know. I
    > opened it. If the crackers are broken...who will buy it anyway!


    (laugh) Ignore previous post, I get it now.

    nancy

  20. #20
    BlueBrooke Guest

    Default Re: Missing one corn dog :(

    On Mon, 11 Oct 2010 13:33:46 -0700 (PDT), Chemo the Clown
    <[email protected]> wrote:

    >On Oct 11, 12:55*pm, BlueBrooke <bluebro...@invalid.invalid> wrote:
    >> On Sat, 09 Oct 2010 18:15:36 -0600, Arri London <biot...@ic.ac.uk>
    >> wrote:
    >>
    >>
    >>
    >> >LOL!

    >>
    >> >Anyone complained to a food company recently? Outcome?

    >>
    >> I have. *I bought a box of Splenda packets that weren't sealed
    >> properly, so they were empty. *There was a lot of Splenda in the box,
    >> but I wasn't eating that. *Not all of the packets were empty, but most
    >> of them were -- I couldn't begin to estimate the "loss." *
    >>
    >> They sent me a package of stuff -- a Splenda recipe pamphlet, some
    >> cookie cutters (?) and a coupon for $4.00 off another box. *The cost
    >> of the box then was $12.00. *
    >>
    >> I was happy they responded, but surprised they only, basically,
    >> replaced 1/3 of the box. *

    >
    >Can't begin to estimate the "loss"??? If there were 100 packets and
    >you "lost" say half of them then your loss is $6 if the box cost you
    >twelve. third grade math. If you didn't tell them how much the "loss"
    >was then you should be happy they sent you what they did. When
    >complaining, you need to be very specific...you'll get better results
    >that way.


    It was a box of 400 packets. I don't know how many of them were
    empty. I don't even know how many I had used before I realized there
    was a bigger problem than just the odd one here or there. Even a
    third grader would have to separate and count all of the packets --
    before any of them were thrown away or used.

    This was obviously a production error. I would be very surprised if I
    was the only person they heard from. To me, just the fact that I had
    to write to them in the first place -- and it wasn't easy to figure
    out what the customer service address actually was -- warranted more
    than what they sent me, though it was better than nothing.

    On the other hand, we ordered a Thanksgiving dinner from Raley's one
    year -- a supermarket in the west -- and the food was horrible. We
    had friends over and couldn't give the leftovers away. I wrote and
    complained about that. They sent me coupons for double what I had
    paid. That was good PR.

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